Exposing the cost of lost sales
Lost sales can be an enormous drain on a retailer's profitability. Apart from the the direct loss of gross profit, there is also a...
Apparel Retailing - where to from here? Part 2
Last week in Part 1 of this two part article, we looked at the parlous state of apparel retailing in Australia and the fact that the...
Keeping the main thing the main thing
Someone once told me after they came back from an internet retailers conference how much the internet had changed consumer behaviour. A...
Culture, Retail Disciplines and Lessons for Start-ups
In the last week we've all probably read about the co-founder and CEO of Uber, Travis Kalanick, stepping down from his leadership positi
