

Apocryphal Now - Don't let the facts get in the way of a good story
Back in the 1980's when I was working in a busy contact lens practice, every few months the phones would ring hot with patients concerned...

Allocations - black art or science?
We've all read it a million times: Right Product, Right Price, Right Place and Right Time. These are the four critical things retailers...


Exposing the cost of lost sales
Lost sales can be an enormous drain on a retailer's profitability. Apart from the the direct loss of gross profit, there is also a...
Artificial Intelligence in Retail
Are Big Data, Cognitive Learning and Neural Networks the buzz words of our time or is there something actually in AI that can help...
On being an entrepreneur
Throughout my career, I was often been challenged to think "entrepreneurially". However, as entrepreneurs are defined by their...

The real power of omni-channel retailing
The term “omni-channel retailing” isn’t new and many have made the differentiation between it and “multi-channel” retailing, which as the...

Apparel Retailing - where to from here? Part 2
Last week in Part 1 of this two part article, we looked at the parlous state of apparel retailing in Australia and the fact that the...


Apparel retailing - where to from here?
It's probably not news to anybody about the parlous state of apparel retailing in Australia at the moment. One look at the graph below...
Keeping the main thing the main thing
Someone once told me after they came back from an internet retailers conference how much the internet had changed consumer behaviour. A...
Demand Planning v Merchandise Planning
Generating profitable sales is the aim of all retailers and having the right product at the right price in the right location at the...